El Corte Inglés has thrown down the gauntlet to on-line shopping giant Amazon by extending its ‘delivery in under two hours’ service in the run up to Christmas and the Three Kings festivities.
The national department store chain has extended its Click&Express online shopping service to almost all its centres so that customers can enjoy almost immediate delivery of goods, within a two-hour timeline, to suit the customer.
From Friday onwards this service is now available in 53 towns and cities across Spain, covering over 830 postcodes and a total of 18 million people. El Corte Inglés becomes the first company to offer this online service in all the main Spanish cities, a direct challenge to multinational Amazon, which recently introduced its Prime Now service in Madrid and Barcelona.
El Corte Inglés clients have the choice of over 150,000 products in the company’s virtual catalogue, including fashion, accessories, perfumes, cosmetics, homeware, technology, electrical appliances, and Gourmet Experience products, and they can have their chosen goods delivered to their home within two hours of placing the order, or delivered in a pre-determined time slot of their choice.
The store emphasised that product availability would vary from place to place and according to stock levels at the time of ordering. The most popular products on the Click&Express service are mobile phones, laptops, tablets, wines, spirits, beer and other drinks, Club del Gourmet products, cameras, video games, electrical appliances and small household goods.
Customers will be able to see the status of their order at all times thanks to a real-time geo-location system. The service will cost 7.90 euros per delivery, including in the Canary Islands.